REFUND POLICY

Justoria Private Limited

Last Updated: 10 August 2026

1. Overview

This Refund Policy applies to all services offered by Justoria Private Limited, including:

• Online courses and certifications
• Workshops, webinars, and training programs
• Digital products (templates, guides, materials)

2. Refund Eligibility

a) Courses & Programs

Refunds may be granted under the following conditions:

• Request is made within 3–7 days of purchase
• Course has not been substantially consumed (e.g., less than 20–30% content accessed)
• Technical issues prevent access and cannot be resolved

b) Non-Refundable Items

The following are non-refundable:

• Downloadable digital products (templates, PDFs, notes)
• Completed courses or certifications
• Services already delivered (consulting, mentorship, sessions attended)

c) Live Sessions / Workshops

• Cancellation at least 48 hours before session → eligible for partial/full refund
• Cancellation after deadline → no refund

3. Refund Process

To request a refund:

• Email: support@justoria.in
• Include:

• Name
• Registered email
• Course/product name
• Reason for refund

Refunds will be processed within [7–10 business days] after approval.

4. Payment Gateway Fees

• Payment processing charges may be non-refundable

5. Right to Refuse Refund

Justoria reserves the right to deny refund requests if:

• Terms are violated
• Usage appears abusive or fraudulent

6. Changes to Refund Policy

We may update this policy at any time. Changes will be effective immediately upon posting.