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Refund Policy

Clear, transparent rules regarding course cancellations, bootcamps, and refund windows.

Last Updated: October 2026 Commercial Terms: India Justoria Private Limited

REFUND POLICY

Justoria Private Limited

Last Updated: October 2026 · Transparent Billing Terms

1. Overview

This Refund Policy applies to all digital educational services offered by Justoria Private Limited, including:

  • Online certificate programs and live bootcamps
  • Specialized workshops, judicial prep webinars, and training masterclasses
  • Digital legal draft templates, guides, and study materials

2. Refund Eligibility Guidelines

a) Courses & Programs

Refunds may be evaluated under the following verified conditions:

  • Written request submitted within 3 to 7 days from the transaction date.
  • The enrolled program has not been substantially consumed (less than 20% of modules accessed).
  • Severe, unresolvable technical defects attributable directly to Justoria systems preventing portal access.

b) Non-Refundable Products

The following services are strictly non-refundable:

  • Directly downloadable assets (statutory templates, memorial briefs, PDFs, research compendia)
  • Completed courses or issued verified certificates
  • One-on-one mentorship, career advisory, or mock interview sessions already delivered

c) Live Workshops & Guest Masterclasses

  • Cancellations submitted at least 48 hours prior to live session commencement: eligible for credit or refund.
  • Cancellations submitted after the 48-hour deadline: non-refundable.

3. Refund Request Process

To initiate a formal refund review, send an email to:

  • Email: info@justoria.in
  • Required Information: Full Registered Name, Registered Email ID, Transaction Reference / Invoice Number, Specific Reason for Refund Request.

Approved refunds are credited to the original payment source within 7 to 10 business days.

4. Payment Gateway Charges

Processing convenience charges levied by third-party payment gateways (credit card, net banking, UPI) are deducted from refund amounts.

5. Right to Refuse Refund

Justoria reserves the right to decline refunds where:

  • Terms of Use or Academic Honor Code are violated
  • Patterns of repeated refund abuse, bulk material scraping, or suspicious fraud are detected

6. Modifications

Justoria reserves the discretion to update this Refund Policy at any time. Changes take effect immediately upon portal publication.